FAQs
Frequently Asked Questions
For information about all things Virgin Active, including the Health Clubs, memberships, facilities, classes, family activities, Personal Training and Nutrition Coaching, check out the dropdown box below of frequently asked questions.
If you cannot find the answer you're looking for, please get in touch.
We love hearing from you and we will do our best to answer any questions you may have about Virgin Active.
Can I freeze my membership, but not my PT?
Sep 8, 2021, 16:21 PM
When you freeze your membership, your PT sessions will also be frozen in line with the freeze policy.
You cannot continue your PT sessions or access the club if you have frozen your membership.
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