FAQs
Frequently Asked Questions
For information about all things Virgin Active, including the Health Clubs, memberships, facilities, classes, family activities, Personal Training and Nutrition Coaching, check out the dropdown box below of frequently asked questions.
If you cannot find the answer you're looking for, please get in touch.
We love hearing from you and we will do our best to answer any questions you may have about Virgin Active.
Can I freeze swim or racquet sessions?
May 23, 2023, 11:32 AM
No, you won’t be able to freeze your swim and racquet payments as this cost is spread over 12 months.
While your membership is frozen, we’ll still collect your swim and/or racquet term payments.
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Juniors, Club V and swim
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