FAQs

Frequently Asked Questions

For information about all things Virgin Active, including the Health Clubs, memberships, facilities, classes, family activities, Personal Training and Nutrition Coaching, check out the dropdown box below of frequently asked questions.

If you cannot find the answer you're looking for, please get in touch.
We love hearing from you and we will do our best to answer any questions you may have about Virgin Active.

How do I log in to the App?

Sep 8, 2021, 16:25 PM

You can use your member ID or email address for the username.

The first time you login your password is your Date of Birth, for example, 16031994.

After this you can choose which password you want to use.

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One membership. Endless variety.

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