FAQs
Frequently Asked Questions
For information about all things Virgin Active, including the Health Clubs, memberships, facilities, classes, family activities, Personal Training and Nutrition Coaching, check out the dropdown box below of frequently asked questions.
If you cannot find the answer you're looking for, please get in touch.
We love hearing from you and we will do our best to answer any questions you may have about Virgin Active.
How do I log in to the App?
You will need your member ID or email address and your password is your Date of Birth, for example: 16031994.
visit a club
Want to know more about a Virgin Active club and make sure it's the right fit for you? Let us show you around the place. Get in touch today.
memberships
Things you’ll want to do, places you’ll want to do them in and people you’ll want to do them with. Start your membership today.
