FAQs

Frequently Asked Questions

For information about all things Virgin Active, including the Health Clubs, memberships, facilities, classes, family activities, Personal Training and Nutrition Coaching, check out the dropdown box below of frequently asked questions.

If you cannot find the answer you're looking for, please get in touch.
We love hearing from you and we will do our best to answer any questions you may have about Virgin Active.

How do I navigate on the new app?

Jul 22, 2024, 08:43 AM

You can navigate through the app on the home page using the options at the top left of the screen. Scroll up and down to make your page selection. Alternatively, use the buttons at the bottom of the screen. 

Select 'Club' to access:

  • Club info

  • Class bookings 

  • Busy periods 

  • Court bookings 

  • Opening times 

For further details on the new app and how to use it, click here.
businessdomain: New app

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