FAQs
Frequently Asked Questions
For information about all things Virgin Active, including the Health Clubs, memberships, facilities, classes, family activities, Personal Training and Nutrition Coaching, check out the dropdown box below of frequently asked questions.
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We love hearing from you and we will do our best to answer any questions you may have about Virgin Active.
If I freeze my membership, can I access the app?
Jul 23, 2024, 09:57 AM
If you freeze your membership you can access the Virgin Active app but you won’t be able to use any of the functionalities. One you come off freeze, you will have full use of the app again.
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